RETURNS & EXCHANGES

Our commitment is to offer you unique and high quality items. Starting from this premise, you can return and/or exchange any item purchased on the website www. daraimarboots.com , for the following reasons:

• If the item has manufacturing defects. Broken closure, or in the case of rivets or any decorative detail that has become detached due to the treatment of the box in transit , as well as broken buckles.
• If there is a mistake in the item sent, as long as it does not show signs of abuse or use.
• The product purchased does not fit your size, the return shipping charge is the responsibility of the customer.
• The customer has 6 business days to request their exchange and make the return shipment.
• No changes or returns will be made on merchandise damaged and/or worn by common use, even if it is within the time established to make the guarantee valid*.

* The guarantee offered by the Online Store will not be valid for causes unrelated to the operation of the product, such as improper use or use not recommended by the manufacturers, liquid spills, fire, abuse in the handling of the product, wear and/or natural defects of some materials in the composition of the product.

If the product shows signs of use such as scratches, marks on the skin or composition material, stains, worn soles, among others, requests to change size or model will not be accepted.

It is recommended to wear the product on a rug or mat, try on both shoes and use the stockings or socks with which they would normally be worn to ensure the size and avoid future inconveniences.

If you wish to make a size change, the product must be in perfect condition. If it shows signs of use or accidental damage or damage caused by the customer, the request will be rejected and the product will be returned without the exchange.

IMPORTANT:

If you receive your order incorrectly or with a factory defect, it will be changed at no cost to you. And the discount will be respected on the established or published dates.